Track My Order
How can I track my order?
Track an existing order
I don't understand the status shown for my order. Please clarify.
Here is a quick cheat sheet to help define the terms we use to explain your order status:
Shipment in process: your item(s) are being located
Shipped: your item(s) are on their way
UPS Status explanation:
Ready for UPS: has been packaged
Shipped: is on its way
In Transit: is on its way
Out for Delivery: Arrives today
Delivered: It's been dropped off
Exception: your shipment is currently within the UPS network; however, an unforeseen event has occurred that could result in a change to the scheduled delivery date.
When will my order be processed?
Why did my order get cancelled?
It's been 2 days and my order is still pending. What does that mean?
How can I cancel an order?
When will I receive my order?
Order delivery and transit times depend on the shipping method you selected.
-Standard shipping: delivered within 6 business days from the date your order was placed (1-2 business days to ship and up to 6 business days of transit time).
-Express shipping: delivered within 5 business days from the date your order was placed (1-2 business days to ship and up to 3 business days of transit time).
Note: check your inbox, we send you emails with information about your order status.
If you have any questions about our rad products and amazing deals, go to our live chat, email us or call us toll-free; our team is happy to help.