Customer Care

How do I purchase a Call It Spring gift card? 

Call It Spring e-gift cards are available for purchase online at callitspring.com. Choose from denominations of $25–$250, available as a digital e-gift card delivered by email.


Do gift cards expire?

No — Call It Spring e-gift cards never expire.


How do I redeem my gift card? 

Enter your e-gift card number at checkout on callitspring.com.


Can I combine a gift card with a promo code? 

Yes, e-gift cards can be applied alongside promotional discounts and other offers at checkout.


Can I use more than one gift card on an order?

Yes, multiple e-gift cards may be applied to a single order. Any remaining balance can be paid with a credit card or other accepted payment method.


How do I check my gift card balance? 

Your original e-gift card email includes a link to check your balance, along with your gift card number. 


What if I never received my digital gift card? 

Digital e-gift cards are typically delivered within 2 hours of purchase. Please check your spam folder, then contact Customer Care team if it hasn't arrived.


Can I return a gift card for a refund?

e-Gift cards are final sale and cannot be redeemed for cash, except where required by law. For more information please contact our Customer Care team.  


What happens if I return an item purchased with a gift card? 

Your refund will be issued back to your original e-gift card. 


My gift card isn't working. What should I do?

Please contact our Customer Care team with your card number, and we'll be happy to help.


Where can I redeem my e-Gift card?

e-Gift cards purchased in Canada can be redeemed online on the Canadian site and in store.