Return Policy

We guarantee to refund unworn, unwashed items, not marked final sale, when you return them in sellable condition, with the original receipt and packaging, within 60 days of your purchase. Call It Spring reserves the right to refuse any return sent or communicated after the 60-day period or the return of any item which is not in the same condition as when received. Refunds will be credited to the original method of payment

A few exceptions...

  • For your convenience, we have extended the in-store return policy in the provinces of Québec and Ontario to 30 days after your local store reopens. All other terms and conditions of our standard Return Policy apply.

  • In the interest of hygiene, face masks, earrings, jewelry, sunglasses, hair accessories, insoles, cosmetics and underwear may not be refunded or exchanged at any time.

  • No items may be returned or exchanged between Black Friday and Cyber Monday or on December 26 and 27.

Items purchased from other retailers, including department stores, should be returned to the store from which it was originally purchased and should be subject to the return policy of the originating retailer.

You may return NOIZE Jackets via courier or at 15 of our Call It Spring store locations. Purchases and orders placed in store can be returned in store only. For a list of our stores carrying the NOIZE jackets click here

If you ordered "Final Sale" products, you cannot return them.

Your questions and comments are important to us. Our customer service team is available to answer any of your questions. Please be advised that our current response time is within 24 business hours.