I bought these boots about 6 weeks ago, wore them a few times and the heel broke.
Yikes! We invite you to bring the boots along with proof of purchase to your local store to have them evaluated by a store associate. They'd be happy to help find a possible solution.
I bought these back in October after searching for a cute fall boot! Ended up buying two pairs of them, and possibly purchasing a 3rd.
I have no idea how the heel on other peoples have broken off cause I've worn mine literally all the time, even worn them for 2 days of walking around New York City!
Cool review! Enjoy the GRILIN!
These boots are so cute. I wore them for about a month and the heel broke... I should have listened to the other reviews regarding this issue. So disappointing. A little bit uncomfortable the first two days of wearing but after the shoe softens up and is comfortable to wear. Overall, don’t recommend because of the heel issues.
Yikes, that is not supposed to happen! Please head to a store location and ask to speak to a manager. They will assess the damage and get back to you with a possible solution.
These boots are pretty terrible. The shape of them doesn’t hold up when you walk and the front of the ankle gets super wide. They also leave a dent in the front of my ankle where the top of the boot cuts into my skin. I wish I never purchased these. They were a waste of money.
Thanks for sharing your thoughts on the GRILIN, Cass. Please keep in mind you always have the option of visiting your nearest store for immediate assistance if ever you're not truly satisfied with your purchase. Thanks!
I bought these less than 2 weeks ago and the heel broke off. Was comfortable while it lasted though.
Oh no! That's not right! Please visit a store along with your receipt and a manager will assess the damage. We have a 90 day warranty period for defective items.
These boots are super cute, BUT SO UNCOMFORTABLE. The top of the boots rub and irritate my legs so bad that they leave bruises. Wouldn’t recommended these to anyone.
Oh no! Please bring the boots and receipt to your local store for immediate assistance with this.
I love wearing these shoes to work! They're pretty comfy and very on-trend. Look great with cuffed jeans! They are more of a soft-pointed toe than how they look in the picture. I would recommend wearing longer socks with them the first couple times because the top rubs against your ankle until it softens and widens. Also beware of wearing white socks- the black dye can transfer onto other fabrics!!!
I bought these boots less than a month ago, and although they're pretty comfortable and stylish, the heel broke literally a week and a half after I bought them. And I had probably worn them 5 times between then. Disappointing...
We're so sorry to hear about the current condition of your Grilin ankle boots. By returning to your local store with the item and your receipt, a manager will be happy to evaluate the damage and explore return or exchange options.