Everything you need to know about our products, from how to locate them to how to maintain them, can be found here:
Our community's well-being is our top priority. With this in mind, we've decided to temporarily close all North American stores.
Do all styles come in half sizes?
Half sizes are not available in all styles. Based on the needs of our customers, we've added the following sizes: 6.5, 7.5, and 8.5 for women, and 9.5 and 10.5 for men. Sizing may vary between style and type of footwear. The only exceptions are rain boots, slippers and jellies. To learn more about our available sizes, check out our Size Guide.
What material do you use for your products?
A variety of materials are used to make our shoes and accessories. The information about the material used on a particular style is included on our individual product pages.
Should you need more information, don't hesitate to chat with us and we'll find out every detail you need.
What are your size conversions?
Visit our Size Guide to view conversions and measurements for every size we carry.
How can I find a Call It Spring product that I am looking for?
Easy: enter the style name (Galeen) or number (12718882) in the search box at the top right of the page. Don't have a specific style in mind? Use our top navigation to browse our categories. Use the filters on our category pages to help you narrow down options in your size, color and price range.
How can I locate styles available in my size?
When browsing a particular product category, you can filter by size, color and price. You can also find out if a product is available in a specific store by clicking on "Find in-store" on the product description page.
I saw an item in a magazine, how can I find it?
If you've searched our site and still haven't found that featured style, simply chat us the magazine's name, issue date & page number. We'll gladly find it for you.
How do I protect my shoes?
Protecting your shoes is a vital step in ensuring that they last for all your upcoming occasions. We carry a vast array of shoe care products from waterproof sprays, cleaning wipes and polishing solutions. The right product for you will depend on the shoe material. If you'd like some expert advice on which care product to use, bring your shoes to your nearest Call It Spring store for a more personalized recommendation.
How do I keep my gold-plated jewelry looking like new?
To help prevent the natural wear of platinum and gold-plated jewelry, follow these simple tips:
- Seal and store these items in an airtight plastic bag, separate from other metals.
- Avoid storing this jewelry in humid places, like the bathroom.
- Keep your jewelry dry.
- Avoid contact with water, body lotions, creams and perfume.
Do your sunglasses have UV protection?
Our sunglasses vary in their level of UV protection, from high to low. See the individual product pages for further details.
What are the ingredients in your shoe care products?
We have multiple cleaning products at your disposal. Should you need more information on a specific one, chat with us and we will gladly assist you.
Is the item I want going on sale soon?
Although we cannot provide information regarding future promotions or sales, you can be the first to find out when a promotion or sale is launched by signing up to our mailing list here.
Do you have a product catalog?
Given that we carry a wide range of ever-changing styles, the best place to view our entire collection is on our website. We do not currently offer a printed catalog.
Your questions and comments are important to us. Our customer service team is available to answer any of your questions. Please be advised that our current response time is within 24 business hours.