​​Please allow 1-2 business days for handling time. Once you receive a shipping confirmation email, your item (s) will be delivered depending on the shipping method you select.

The following shipping methods are currently available:

Shipping method Cost Delivery time from date shipped
Standard $5 3-4 business days
Express $10 2-3 business days
Express Air* $30 2-3 business days
* Express Air is the shipping option for orders shipping to Nunavut, Yukon or the Northwest Territories and is exclusive to these regions.

Prefer to pick-up your order in-store? No problem. Simply select the “Ship to a CALL IT SPRING store” option during checkout and choose the nearest available location, by entering your zip code. We’ll notify you once your purchase is ready via email. In store, you must present a valid ID along with either your order confirmation email or pick-up notification email.

CALL IT SPRING is offering FREE STANDARD SHIPPING on all online orders of $60 and over. The cost of shipping will automatically be deducted at checkout for all eligible orders. This shipping offer does not apply to orders being shipped to Nunavut, the Yukon or the Northwest Territories.

Customers wishing to have their order shipped to Nunavut, the Northwest Territories or the Yukon must select Express Air for $30. Such orders will be shipped within 1-3 business days following the day the order was placed and will be delivered in 2-3 business days (from the shipped date). This shipping method is only available for orders being shipped to Nunavut, the Northwest Territories or the Yukon. Free Shipping offers promoted on or within promotional emails do not apply for orders being shipped to these areas. The Express Air shipping option will automatically be applied once one of these areas is selected on the Shipping & Billing page of our checkout process.

- Shipping and billing addresses must be valid Canadian addresses. Shipping is not available to A.P.O./F.P.O. and P.O. box addresses due to shipper restrictions.
- Your billing address must exactly match the location where your credit card bill is sent.
- For orders that contain multiple items, you may receive each item separately, on different dates.

Once you have submitted your order, you will receive an order confirmation email to confirm that your order has been received. This email will contain your order number, which along with the postal code of your shipping address, will be all you need to track your order.

You can track your order online or by calling 1-800-983-3363, toll-free.


If you need a quick answer, be sure to look through our Frequently Asked Questions by clicking here.