Store Services

With health and safety as our top priority, we’re doing the most to develop new service protocols & experiences to ensure safety, and peace of mind, for all.

See more details below to find out which services are available by appointment in your region.

Available services:

  1. Store Visit: Reserve time to browse and try on in-store. We’ll set aside your fave products so they’re ready for you.

  2. Order Pickup: For a speedy pickup, select a time to pick up your order via the link in your confirmation email. We’ll have it ready for you when you arrive — no need to wait!

  3. Return or Exchange: For our fastest (and free) return option, refer to our refer to our Return Policy before booking.

Available in select regions.


All in-store services remain unavailable in regions that are temporarily closed due to provincial lockdowns.

Pickup appointments can only be made using the link in your confirmation email once the product has arrived in store.