It's a shame because these shoes look and feel amazing, but every time I step, the heel makes a squeaking noise. I've tried every fix and I can't for the life of me figure it out.
Sorry to hear that! We advise you bring your shoes to your local store with your receipt for further assistance!
I bought these because of the lovely look; HOWEVER, after a few hours of wear, they became very uncomfortable! I even spent the extra money for the comfort cushions and they did not help at all. Pretty disappointed as these shoes are pretty, but I feel like I can't wear them for longer than 2 hours...
So sorry to hear that Beanie! For immediate assistance with an exchange, please head into any of our local Call it Spring locations for assistance from a manager.
Very cute and loved my purchase but do not recommend for long wear or walking. It hurt and bruised my ankle. The strap is really tough and not good for longer wear. Waste of money
I bought these shoes about 2 months ago because I lost the strap of my old pair - ( thsts how much I was in love with my old pair).
I got them in black suede as that was the only one that had my size.
About a month ago the pointy tip ripped open.(photo attached ) Spring is about the only shop that sell shoes in my sizes and it’s really sad that this is happening.
Yikes. No worries though, we do have a 90 warranty on our items so that definitely shouldn't be happening. We would invite you to visit your local Call It Spring location for immediate assistance. Please note however, seeing as though the item has been worn the return is left to the store's discretion.
Between me and my daughter we bought 5 pairs of this shoe and my daughters friend by 3 pairs. They are very comfortable, however, I have noticed that the sizing is not always accurate and I had to buy a size down on some pairs. I also have a problem with the last pair that I bought that it clicks with each step. After examining the shoes I see that the rubber part on the heel is not properly glued to the heel so with each step it sticks and then unsticks to the heel making a clicking noise. I am told that my daughters friend has the same problem with one of her pairs of this shoe I don't want to have to pay to get new rubber on the heels of a new pair of shoes but that is probably what is required to stop the noise. I'll have to see if I can find the receipt but I'm not sure if they can do anything since they are worn.
The shoes look great to start with but after wearing them the suede gets stained and scuffed and can't really be cleaned. They would be good if I didn't wear them outside.
Thank you for your feedback. We invite you back into your local store with the item in its box to be evaluated by a manager. If you requested an e-receipt, by contacting our customer service department, by phone, we will be happy to assist you in locating a copy of your receipt.
I bought this 2 months ago and just wore them the first time today and found out the rubber buttoms of my heels are possibly defective and not glued properly because it is making really loud air bubble popping noise and it is embarrassing walking around a quiet office environment in these shoes. I'm not sure if I just got a defective pair or are they all like this? I wouldn't recommend these shoes for office environment these are cute though.
Hi there! We have a 90 day warranty on our merchandise so we recommend bringing your heels to your nearest Call It Spring so they can assess the item. Don't forget your receipt and the box.
2 other people I know with the same shoe experience this clicking noise, it makes it sound like my ankles are cracking! The padding in the wedge has a bubble and every time you take a step it clicks. It looks great otherwise, and I wear them everyday for work but I would not buy again due to the noise. shame. They also run LARGE. I am a 7 in every other brand, but I can fit 2 fingers in the back of this shoe. It definitely stretched since buying them
Oh no, we are sorry to hear about your experience! It has been noted and we will be escalating this issue to the correct department in question. Thank you for your feedback.