I bought this beautiful piece thinking it got style and space both but as soon as I started using, I realized the zipper would never close properly, even if the bag doesn’t have anything. The zipper was broken since the day one and could never fix it. Dissatisfied!
Oh wow! We recommend visiting your local store with the purse and a proof of purchase and the store will be able to assist you further with this matter.
The handbag looks amazing! It looks very simple but elegant. However, the quality of the handbag was very, very poor. When I opened the handbag for the very first time, there was a horrible smell similar to petroleum/diesel fuel. I aired it out by leaving it open for 2 days before using it, but the smell was still there. When I used it for the very first time (2 days after purchase), the zipper kept splitting and I couldn't close the handbag. And one side of the bag became indented just after 2 days of use.
That's quite strange! We appreciate your feedback on your recent purchase and we're sorry to hear that it was not what you expected. We're confident that a store associate can provide you with a solution for this. Please bring the bag and your receipt to your nearest Call It Spring for further assistance.
As soon as I opened the packaging, I instantly smelled this toxic, chemically kind of smell. Even after spraying perfume on it, the smell still stayed. The zipper also kept splitting in half, and sometimes it wouldn't close properly. The bag was super ridged and hard, and was overall very uncomfortable to carry around. WOULD NOT RECOMMEND
We are so sorry to hear about this. Please bring the bag and your original receipt to your nearest store and speak with the store manager who will assess the damage and let you know what options may be available.
Got this bag yesterday and it honestly took my heart! But as soon as I put some stuff in and closed the bag, realized the zipper was broken and couldn’t close completely. So disappointed!
Yikes! So sorry to hear about this! Bring the handbag along with the receipt or proof of purchase to the store and an associate will be more than happy to assist you further.
Just got this bag in a blue and black. I am loving the puffy drops on the side.
I just purchased this tote today in black and I'm so happy with it! It's roomy inside and has lots of pockets.
We are happy to hear that you are satisfied with your purchase!