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Dear Customer:
Our commitment is to provide the highest customer service standards at all times. Should you need to refund or exchange any product from our stores, kindly consider the following: 

-Exchange or refund will be given up to 14 days from the purchase date where accompanied by the original receipt.

-All returned products must be in their original state and deemed to be unworn.

-No refund or exchange for any product purchased from outside Egypt.

-Due to some products nature, we regret that it is not possible to exchange or refund accessories.