All orders are shipped within 1-3 business days of placing an order. The date you receive your order will depend on the shipping method you select.
The following shipping methods are currently available:
|Shipping method||Cost||Delivery time from date shipped||Christmas delivery**|
|Standard||$5||3-6 business days||Order before 11:59 PM (PST) on Monday, December 16|
|Express||$10||2-3 business days||Order before 11:59 PM (PST) on Tuesday, December 17|
|Express Air*||$30||2-3 business days||Order before 11:59 PM (PST) on Tuesday, December 17|
FREE SHIPPING OFFER
For a limited time, CALL IT SPRING is offering FREE STANDARD SHIPPING on all online orders. The cost for shipping will automatically be deducted at checkout for all eligible orders. This shipping offer does not apply to orders being shipped to Nunavut, Yukon or the Northwest Territories.
PICK UP YOUR ORDER IN A SPRING STORE!
Enjoy the convenience of shopping online and then picking up your order in a CALL IT SPRING store near you! During the checkout process, simply search for and select the store you would like your order shipped to. Please note that not all SPRING stores may be listed as potential pick-up locations. You will be notified by email when each or all of the item(s) you have ordered are available for pick-up at the specified location. To pick-up your merchandise, you will need to present a valid photo ID, as well as a confirmation of your order, such as the order confirmation email or pick-up notification email you will receive.
EXPRESS AIR ORDERS
Customers wishing to have their order shipped to Nunavut, the Northwest Territories or the Yukon must select Express Air for $30. Such orders will be shipped within 1-3 business days following the day the order was placed and will be delivered in 2-3 business days (from the shipped date). This shipping method is only available for orders being shipped to Nunavut, the Northwest Territories or the Yukon. Free Shipping offers promoted on myspringshoes.com or within promotional emails do not apply for orders being shipped to these areas. The Express Air shipping option will automatically be applied once one of these areas is selected on the Shipping & Billing page of our checkout process.
- Shipping and billing addresses must be valid Canadian addresses. Shipping is not available to A.P.O./F.P.O. and P.O. box addresses due to shipper restrictions.
- Your billing address must exactly match the location where your credit card bill is sent.
- For orders that contain multiple items, you may receive each item separately, on different dates.
TRACKING YOUR ORDER
Once you have submitted your order, you will receive an order confirmation email to confirm that your order has been received. This email will contain your order number, which along with the postal code of your shipping address, will be all you need to track your order.
You can track your order online or by calling 1-866-225-2992, toll-free.
If you need a quick answer, be sure to look through our Frequently Asked Questions by clicking here.